FAQ Renewal Information
If you are an existing or lapsed PJSA member wanting to renew your membership, please follow these steps:
–Login to the website. Enter your username and password. Your username is typically the original email address used to create your account. Please note: even if you have updated your email address, your original login username/email is still the same. Unfortunately, this is an unchangeable function in our software. You are permitted to change the email associated with your account, but not the username.
– If you have forgotten your password, please go to the forgot password link, and enter your email. An email will be sent to you with a link to follow to reset your password. Please be sure to check your spam folder.
– After logging in, choose and purchase a membership from our Membership page.
– You only need to go through this process once. After that, you’ll be able to renew your membership from your account page before it expires, or it will auto-renew, depending on the preferences you have on your account.
Thank you for your continued interests and support of PJSA! If at any point you have difficulties with this process please contact firstname.lastname@example.org.